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Shipping Policy






Shipping Locations:
Currently, Grandad's Gravy can only ship to addresses in the United States and US Territories served by the US Postal Service. We currently do not ship to international locations. All shipments are F.O.B. Nashville, TN.
 
Shipping Options:
Grandad's Gravy offers 3 levels of delivery service to most US destinations. Shipments sent within the United States are sent via UPS. Sorry, no deliveries to PO, FPO and APO addresses. We offer the following UPS services below:

UPS Ground Service - This is the standard delivery option. It is a dependable service that reaches every address throughout the 48 contiguous states with delivery time based on destination.

UPS 2nd Day Air - For items that need to be delivered within two business days.

UPS Next Day Air Saver - When you need a package sent overnight that doesn't require morning delivery, we feature next-business day delivery by 3:00 p.m.

 
Shipping Rates:
The following chart should be used in determining the shipping cost for your order. All orders are shipped from our Nashville, Tennessee facility by UPS. Please allow 4-6 days for standard ground delivery of your order. However please note that if an order is placed during last 3 days of the month, it may take 3 days longer than usual. For orders to Hawaii and Alaska please add an additional $15 shipping and handling to the below table. Thank you! UPS 2nd Day Air and UPS Next Day Air charges are caluculated in real-time during checkout based on your location.

When Order Retail Value Is Between*

UPS Standard Ground Charges

UPS 2nd Day Air Charges

UPS Next Day Air Charges

$0 - 14.99

$7.95

Real-Time

Real-Time

$15.00 - 29.99

$8.95

Real-Time

Real-Time

$30.00 - 49.99

$9.95

Real-Time

Real-Time

$50.00 - 74.99

$10.95

Real-Time

Real-Time

$75.00 - 99.99

$11.95

Real-Time

Real-Time

$100.00 - 149.99

$12.95

Real-Time

Real-Time

$150.00 - 199.99

$14.95

Real-Time

Real-Time

$200.00 - 299.99

$24.95

Real-Time

Real-Time

For Each $100.00 Range

Add an Additional $10.00

Real-Time

Real-Time

*Shipping charges are calculated on a per address basis.
 
Order Processing and Delivery Times:
Standard ground shipping orders that are received by 5:00pm CST Monday - Friday will be shipped within two business days provided that all items are in stock. With respect to expedited delivery options (2nd Day and Next Day Air), orders that are received by 5:00pm CST Monday - Friday will be shipped the following business day provided that all items are in stock. All orders that are received by 5:00pm CST Saturdays, Sundays or Holidays will be shipped the following business day provided that all items are in stock. Please understand that at times, delays may be necessary due to weather, availability, or other conditions. We will do our best to inform you of any delay in shipping your order.

Standard ground shipments will take 1-6 business days to arrive depending on which state you ship to.  2nd Day and Next Day deliveries will arrive within 2 business days or the next business day. Please allow extra time when shipping to remote rural areas. Orders shipping to APO/FPO addresses can take 10+ days for delivery. When your order ships you will receive a Shipping Confirmation email via UPS with a tracking number and direct link you can use to track your order.
 
UPS Ground Shipping Map


By referring to the above UPS Ground Shipping map, you can easily determine the number of business days it takes to transport a package using UPS Ground Service. This will help you make the right shipping choice to suit your individual needs. Delivery times may vary significantly from indicated times for packages being delivered to Alaska, Hawaii, Puerto Rico, and other US Territories.

Please note - while we will make every effort to get your packages to you by your desired date, Grandad's Gravy cannot guarantee the timely arrival of your package.
 
Tracking Packages:
When you place an order with us, we email you an order confirmation. Included in this confirmation will be an Order Status link when the order is placed and a UPS Tracking Number will be emailed again when the order is shipped. Simply place this tracking number in the box below and track your package:

 

 
Shipping to Multiple Addresses:
Only one "ship to" address is allowed per order. If you need to send items to multiple addresses, please order separately for each address or contact us to help facilitate this process for you.


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